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Daviker Software's Free
of Charge TouchStar
System
Training |
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The key to successful
deployment of a call
centre system is
professional training.
Every system we provide
is delivered with a
comprehensive training
package brought to you
by our dedicated
training staff. Daviker
Software is unique in
offering, free of
charge, monthly
TouchStar training sessions at
our
Manchester office for
your call centre
managers and
supervisors. |
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Every two months we run
an advanced course which
is also free of charge.
We also offer courses in
specialist areas of the
TouchStar system such as
scripting and IVR. |
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This is supplemented by
an expert account
manager who will attend
your call centre at
least every three months
to offer advice and
training. |
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Before the installation
our team will discuss
your organisation's
requirements and provide
the appropriate
training, materials and
assistance to ensure
that all your staff get
the best from your
investment. From agent
to administrator, our
team will provide you
and your staff with the
confidence to get the
most from your system. |
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Building confidence and
giving users the skills
to use a new system
starts well before the
system is installed. By
providing pre-training
prior to 'go live' day,
either at our in-house
training suite or at
your premises, we can
minimise the disruption
to the call centre and
make the change over
with little interruption
to normal service.
Providing in depth,
expert training enables
you and your staff to
get the best from your
investment. |
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TouchStar customers can
book
here on free of
charge training provided
by Daviker Software. |
Copyright 2009 Daviker
Limited. All Rights Reserved.