| Daviker IT Solutions |
Daviker
IT Solutions will
provide your business
with the IT
infrastructure required
to ensure your
business’s operation is
robust, reliable and
secure. We draw on a
wealth of experience
from a range of
backgrounds to take the
worry away from your IT
infrastructure and allow
you concentrate on what
you do best – running
your core business
functions. |
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Whether you need expert
network support for you
call centre or a full
disaster recovery
solution for the
business, Daviker will
provide you with
complete peace of mind
with a managed, scalable
and affordable support
solution. We pride
ourselves on a friendly,
approachable and
down-to-earth approach
and communicate with you
in your own language –
we can speak as
technical or as plain
English as you like,
it’s up to you! |
|
IT Network Support |
|
IT networks require
consistent maintenance
to ensure your business
operates at optimum
performance. To put it
frankly, maintenance
requires dedicated
personnel that can prove
to be an expensive
business cost. Not only
that, if you have issues
with your IT network, it
can be extremely time
consuming and expensive
for your business to
identify and rectify.
Daviker IT Solutions
will reduce these costs
and provide you with
support that has many
years experience working
with call centres and
subsequently know the
specific issues facing
you on a day-to-day and
strategic level. |
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The
level of IT network
support provided by Daviker IT Solutions can
be tailored to your
business requirement –
maybe you want to
augment the skills of
your in-house team or
perhaps you require a
full IT network
maintenance plan –
Daviker IT Solutions
will provide the support
that you specify. |
|
Disaster Recovery |
|
Of companies that have
had a major loss of
business data, 43% will
never reopen, 51% close
within two years and
only 6% will survive
long term. Yet according
to our research, many
small and medium sized
call centres have yet to
implement a disaster
recovery solution. |
|
Daviker IT Solutions
provide a range of
disaster recovery
systems designed to get
your business back up
and running in a very
short period of time
should the worst happen.
We will assess your
unique business
situation looking at all
the risks inherent to
your call centre
operation and provide
you with a roadmap for
prevention and detection
and an agreed series of
corrective measures for
restoring your systems. |
|
Our disaster recovery
solution can cover all
aspects of your call
centre including data,
software and lines. We
can even provide you
with any equipment such
as cabling, headsets and
furniture necessary to
getting you back on your
feet! |
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Data Storage |
|
For any call centre,
data is business
critical and is often
confidential. Loss of
data is now more
expensive than ever in
terms of lost sales,
administrative work and
downtime. A failure of a
backup system could
result in considerable
embarrassment and
potential negative PR.
|
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Daviker IT Solutions
provide a secure system
that will compress and
encrypt your data before
being transmitted over a
secure SSL connection to
our offsite servers.
Data can be restored at
the touch of a button
over the internet or by
delivery of an encrypted
hard drive. Furthermore,
our solution benefits
from a unique retention
facility that can
restore a particular
file as it was backed up
in any of the preceding
30 days. Your business
will never again have to
worry about major data
loss, corruption,
sabotage, viruses or
worms. |