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Consultancy & Planning |
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Building a call centre
is a difficult and
complicated process. A
big budget doesn't
guarantee it will be fit
for purpose or
successful. However, our
experience and careful
planning will help you
take the critical first
steps to success.
TouchStar have built
many call centres
across a variety of
industries, with budgets
ranging from thousands
to hundreds of thousand
of pounds. |
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We have years of
experience and
understand how the call
centre can impact upon
the whole business; how
it kick starts many
other processes within
your organisation. Every
member of staff employed
by TouchStar has at some
point in their career
worked 'on the phones' -
we have experienced call
centres from the floor,
not from the text book. |
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Our expertise covers
every angle, from simply
reducing costs and
increasing productivity,
through to assessing the
area you have to work
with - we will even
suggest the best lay-out
of furniture to get the
most from your
environment! |
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Copyright 2008 TouchStar Call Centre Software. All Rights Reserved