Daviker Telecom has been helping hundreds of outbound call centres reduce costs and improve productivity since 1992.  In that time we have saved our clients in excess of £18,300,000 from their call and line spends – a truly remarkable achievement.

• Totally traffic and lines focused with dedicated staff. Daviker Telecom focus solely on managing your call costs and your network resilience. Our Daviker Telecom team permanently monitor and check your services to ensure you are getting the best possible value and service on the market.
• 24/7 support desk - The Daviker Telecom Service Desk is Integrated with the TouchStar support team to ensure prompt service and resolution whatever time day or night your business is operating. The service desk can be contacted either via telephone or email.
• Total Account management – Daviker Telecom Business Development Mangers will work with you to improve productivity through new products and services and identify ways in which we can help you reduce your ongoing costs. We will even deal with Network Services issues through other providers on your behalf which aren’t being managed by Daviker Telecom – it is all part of the service. 
• Data Solutions – Daviker Telecom’s expert team are able to offer assistance with data products such as ADSL, SDSL VPN’s and Ethernet.
• Daviker Telecom guarantee – if we can’t save you money, we will pay £250 to the charity of your choice. What have you got to lose?

LCR and CPS are central to the Daviker Telecom offering allowing us to route your calls over our specifically selected network services partners. There is no interruption of services, no short dialling codes and no delays. All calls will be carried over Tier 1 carrier partners ensuring the highest level of redundancy and service.  In short all your calls will pass over our partner networks transparently and seamlessly with a significantly reduced cost. 
 

WLR3 provides you with one bill for all your services and one call for all your support requirements. WLR3 allows Daviker Telecom to bundle you call charges and line rental into one monthly affordable bill, rather than multiple bills from multiple suppliers at multiple times. WLR3 also provides Daviker Telecom with full control of fault logging, provisioning and network management. Daviker Telecom's heavy investment in WLR3 technology ensures that our customers are always informed and supported to the highest possible level.
 

Daviker Telecom are able to supply non geographic services such as 0845, 0844 and 0800 numbers at extremely competitive rates. Daviker Telecom are also able to supply geographic numbers such as 0207, 0161 and 0114 with mapping options to anywhere in the world. With our online live mapping services each of our customers are able to manage and map their own services quickly and simply.
 

From a straightforward broadband connection, to a highly reliable connection for critical systems, Daviker Telecom has the solution. Daviker Telecom will connect your business to your applications and the internet with business grade connections supported by enhanced service levels.
 

Network level IVR and queuing enables Daviker Telecom users to ensure they never miss a valuable inbound call. Daviker Telecom users have the ability to queue unlimited calls into their call centre with the ability to comfort message and overflow to secondary locations at peak times or when closed.