Services

Support and Account Management

Daviker provides your business with complete peace of mind, any time of day and any time of night with 24/7/365 support from UK based engineers.

Daviker provides your call centre with expert and non-sales focused account management to help you get the most out of your TouchStar investment. (more)

Training

Every Daviker TouchStar system we provide is delivered with a comprehensive training package brought to you by our dedicated training staff.

Daviker is unique in offering, free of charge, monthly Daviker TouchStar training sessions at our Manchester office for your call centre managers and supervisors. (more)

Upgrades & Integration

Daviker provides you with continuous free of charge software upgrades to ensure your system is always technologically advanced. (more)

Daviker TouchStar can integrate with almost any CRM or back office system ensuring you avoid double data entry and load data automatically from your database. (more)

Telecommunications

Telecommunications is one of the most important things for a call centre to consider. Get it wrong, and you could be facing massive overheads or unacceptable downtime.

Daviker provides inbound and outbound telecommunications solutions that are 100% focused on UK call centres - from six to 300 seats. (more)