The TouchStar Predictive Dialler is a complete automated dialling solution for outbound, inbound and blended communications. TouchStar will provide your contact centre with a world class system that delivers robust features, reliability and scalability. The TouchStar Predictive Dialler enhances productivity, increases sales and reduces costs whilst complying with all Ofcom, FSA and DMA regulations... [ More ]

The TouchStar Power Dialler will enable staff to make more calls and talk time per hour than dialling manually and achieve a higher number of contacts or sales – it is particularly ideal for the business to business (B2B) market space. Your call centre agents are fed 'live' contacts at a controllable rate ensuring every single bit of your valuable data is maximised... [ More ]

For your customers, your call centre is their first point of contact with your organisation and in many cases, the success of your brand and overall business is dictated by the effectiveness of your contact centre. TouchStar Inbound provides you with all the tools to ensure your incoming calls are handled as professionally as possible... [ More ]

TouchStar for Telemarketing is a call centre solution complete with predictive dialler that has functionality created specifically for the requirements of the telemarketing and telesales industries. A telephone marketing call is a complex interaction between the agent and client with no visual signs or gestures to read – only a voice to obtain trust and develop a relationship. To reduce this complexity, TouchStar have developed the technology that will ensure your agents will deliver yours or your client’s message in the way you would want it to be delivered and in the process increase sales or conversions... [ More ]
 

TouchStar for Debt Collections provides a complete blended inbound and outbound call centre solution that is responsive to these very specific demands of the collections industry. In many parts of the world, TouchStar has become a qualifying standard to obtain debt servicing placements...[ More ]

TouchStar for Debt Management provides all the functionality of a predictive dialler and is tailored to the specific needs of companies specialising in debt management, IVAs and bankruptcy. The predictive dialler screens out answer machines, busy signals, disconnected numbers and no answers ensuring your agents’ time is productive and your valuable data is maximised...[ More ]

TouchStar for Insurance & Personal Injury is the complete call centre solution for companies operating in the highly competitive insurance and personal injury sectors.  If your business is to sell insurance policies and warranties, the TouchStar for Insurance & Personal Injury solution based around a state of the art predictive dialler....[ More ]