Building upon Daviker Software’s many years experience of supporting the TouchStar predictive dialler and call centre system, we have developed a range of additional engines and utilities that complement and enhance the core TouchStar
product.
Key engines designed for call centres to revolutionise their call centre operations and enhance productivity even further include:
The Daviker SMS Engine is an extremely powerful application that adds an additional layer of communication to the
TouchStar solution and your call centre. SMS is a very simple, yet powerful tool for delivering short messages to prospects, clients
and debtors.
Daviker Software’s Prestige Wallboard is an extremely powerful application that provides users with a graphical visual
display of crucial call centre statistics and information.
The
Daviker Payment
Engine is an
advanced system that
simplifies credit
card transactions
and allows for
repeat customer or
debtor payments via
the TouchStar Agent
application and the
script
In addition,
Daviker Utilities
have been developed to help customers get the best from their TouchStar call centre system, allowing what have previously been IT intensive tasks to be completed quickly from the call centre floor. For further details,
click here.
Each utility has been specifically built to meet the needs being faced by our clients in the UK.
Copyright 2009 Daviker
Limited. All Rights Reserved.