Call us on : 0845 225 8855 TouchStar Call Centre Software is the UK operation of TouchStar HOME COMPANY PRODUCTS SUPPORT SERVICES TESTIMONIALS CONTACT Home \ Products >> TouchStar Connect >> Quality Assurance Thursday 20th November 2008 TouchStar Connect   Modes of Dialling Predictive Dialler Campaigns ACD & IVR OFCOM, DMA and FSA Compliance Agent Benefits Scripting Reporting & MI Quality Assurance Downloads eTelescript   Outbound Automated Dialling Inbound Inbound & Outbound Blending Scripting Reporting Architecture Downloads IP CCS   TouchStar IP PBX Outbound Automated Dialling Inbound Inbound & Outbound Blending Scripting Reporting Request Information : Name: * Company:  Phone Number: * Email:* How did you find us : Please select Advertising Google Other search engine Existing customer Trade show Word of mouth Other Number of agents? Please select 5-10 11-20 21-30 31-40 41-50 51-70 70-100 100+ B2B or B2C : Please select B2B B2C Comments : * Mandatory Fields       Quality Assurance   TouchStar Connect has produced tools within the system to assist with QA processes, especially important to outsourcers where the quality and performance will be monitored by the clients.   Monitoring, coaching, conferencing and recording for quality assurance. Web-based monitoring and coaching application. Quality assurance & recording scoring application.   >> Downloads     TouchStar Home | Contact Us | Sitemap | FAQ | Report an Error | Privacy Policy | News           Copyright 2008 TouchStar Call Centre Software. All Rights Reserved       Best viewed at 1024 x 768 screen resolution or higher
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