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eTelescript |
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eTelescript is a call centre management application that incorporates a power dialler and preview dialler and is designed to maximise the productivity, efficiency and effectiveness of your call centre agents. eTelescript is a thin client that provides the capability to empower remote, global agents and administrators. The solution is ideally suited to B2B applications, appointment settings and high value contacts.
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The eTelescript software
is able to connect to
any modern telephone
system, thus eliminating
the need for any
additional telephony
hardware. |
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Highlights of the
eTelescript software
include: |
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Agents are at the core
of many organisations.
eTelescript provides
agents with the tools
necessary to allow them
to perform as a well
organised and managed
team. By focusing on the
quality and performance
of the interaction,
management can create
campaigns or projects
based on predetermined
business objectives.
Giving agents the power
to drive revenue and
improve service levels
are objectives that
eTelescript can help you
attain. eTelescript
maximises a calling
campaign’s efficiency
and productivity while
providing complete
control and security for
call management
processes. |
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Copyright 2008 TouchStar Call Centre Software. All Rights Reserved