TouchStar Call Centre Software - Predictive Dialler,Power Dialler
TouchStar Call Centre Software - Predictive Dialler,Power Dialler
 
 
HOME COMPANY PRODUCTS SERVICES TESTIMONIALS CONTACT
 
 
   
 
   TouchStar Call Centre Software Home / News >> TouchStar Call Centre Software to Offer a Free Day's Consultancy to Selected UK Call Centres  
 
News
TouchStar Call Centre Software to Offer a Free Day’s Consultancy to Selected UK Call Centres that Download White Paper << back
     - 24 / 02 / 2009
TouchStar UK Call Center Software - TouchStar CCS News - Predictive Dialler, Power Dialler, Inbound, Outbound, IVR,ACD TouchStar Call Centre Software, has today announced the launch of TouchStar Consultancy, a service designed to help South Africa call centres optimise their use of call centre technology and improve business processes. To mark the launch, TouchStar have released a white paper dedicated to this new venture entitled: ‘Creating a Call Centre Efficiency Zone’. The paper discusses the integration of state of the art contact centre technology with high levels of agent morale and motivation. TouchStar Consultancy builds upon hundreds of combined years of experience serving call centre planning programmes. In addition to this, TouchStar has offered entry to a competition to win a free day’s consultancy of significant value to ten randomly selected South Africa based call centres that register to download the white paper.
TouchStar has been well renowned within the industry for their consultative, client focused and ‘human’ approach to sales, support and service. TouchStar Consultancy is to expand upon this and deliver proposals that create additional value for a wider range of call centre clients. The service is intended to be of benefit to both established call centres and newer concerns. TouchStar will advise centres on issues as wide as incentive schemes, customer contact techniques and help in reducing agent attrition. The other focus will be on obtaining maximum efficiencies from call centre technology and management information processes.
Consultancy Manager, Adrian Gourley stated: “Every call centre is unique and there isn’t always a text book answer to each operation’s issues and a bespoke solution is more often than not required. Our approach is to help call centres deliver their business objectives by conducting a thorough analysis of their two valuable resources – their people and their technology and how they fit with their business processes. It is only at this point we can advise on how to get call centres to what we describe as the ‘efficiency zone’.
Managing Director, Dave Fricker added: “It is one thing for technology providers to install a call centre system but something else to ensure that clients are using it to its full potential. TouchStar has been helping customers make the most of their systems and improving their non-technological procedures for a number of years now. The TouchStar Consultancy service offers straightforward, common sense solutions that will help any call centre, not just current TouchStar customers, remain competitive in difficult economic times.”
TouchStar UK Call Center Software -TouchStar Call Center Software - Predictive Dialler, Power Dialler, Inbound, Outbound, IVR,ACD
 
 
Request Information:
Name: *
Company: 
Phone Number: *
Email:*
How did you find us :
Number of agents?
B2B or B2C :
Comments :
* Mandatory Fields TouchStar Call Centre Software - Contactus
 
 
 
TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer Members of the Direct Marketing Association   TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer An ISO 9001 Accredited Company   TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer   TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer  
TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer
Solutions
Predictive dialer | Power dialer | Inbound | Telemarketing | Debt Collections | Debt Management | Dialers
Services
Training | Consultancy | Planning | Network services | Cabling, Equipment & Networking
Links
TouchStar US | TouchStar South Africa | Dialogic | Digisoft | Sigmaworx | Data-Tel | DMA | OFCOM | FSA
Call Centre Focus | Call Centre Helper | Contact Center World | Contact Centre Link | TMCNet
Credit, Collections & Risk Magazine | Credit Today | Comms Business |
Follow us on TouchStar UK Call Center Software, Predictive Dialler, Power Dialler, Inbound, Outbound, IVR,ACD, Preview Dialling, Manual Dialling, Blended Campaign, Call Recording, CRM Integration, Reports, MIS, Contact Centre Software
   
 
 
 
  TouchStar Home | Contact Us | Sitemap | FAQ | Report an Error | Privacy Policy | News
 
 
TouchStar Call Centre Software - TouchStar CCS - UK Call Centre Software, Predictive Dialler,Dialler,Power Dialler,Inbound Calls, Outbound Calls, IVR,ACD,Reporting, MIS, Contact Center, Contact centre, TouchStar, TouchStar,Predictive Dialer,Dialer,Power Dialer Copyright 2009 Daviker Limited. All Rights Reserved.