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| News |
| TouchStar Call Centre
Software Expands
Customer Support
Operation |
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20 / 03 / 2009 |
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TouchStar Call Centre
Software has today
expanded their customer
support operation. Due
to rapid expansion over
the past three years,
they are moving to new
premises at The Works
Business Centre in the
Ardwick area of the
city. The main objective
of the move is to
further enhance the
support and training
services provided for
their call centre
clients. The move
coincides with several
new appointments across
the support and
development areas of the
business. |
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As specialists in
predictive dialling
technology, TouchStar
Call Centre Software has
proved a major success
story and the new
premises provide the
scope for further
growth. |
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TouchStar CCS Managing
Director, David Fricker
commented: “We have
never been a company
that rests on its
laurels and know to
increase our already
high levels of customer
satisfaction, we needed
extra space and staff to
facilitate this. Call
centres are responding
well to the current
climate and the vast
majority are growing -
it is our intention the
assist the growth by
providing additional
support services. We
feel that the training
and technical support
that will be possible
from our new centre will
be of real help in
ensuring that our
customers continue to
thrive.” |
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John Nash, Sales Manager
at The Works added: "We
are delighted to be
welcoming a company of
TouchStar's stature to
The Works Business
Centre. We share their
commitment to providing
excellent customer
service and are
confident the working
environment we provide
will enable them to
continue their excellent
work and rapid
expansion." |
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