Daviker Presents Touchstar
Increase Call Centre Productivity by up to 300%
Daviker is the exclusive value added supplier of the
TouchStar Predictive Dialler and
Call Centre Software.
Looking to increase the productivity, efficiency and profitablity of your call centre? The Daviker TouchStar Predictive Dialler system is without doubt, the most effective, cost effective call centre solution on the market today, that is proven to
increase agent talk time by up to 300%.
Every Daviker TouchStar Predictive Dialler comes complete with:
Fully blended predictive, power and preview diallers.
Inbound and outbound call recording, search, retrieval and playback.
Extensive real-time and historical reporting.
Advanced scripts with logical branching.
Multiple, simultaneous campaigns.
Seamless integration with your existing CRM application.
Voice broadcasting with optional text-to-speech.
Audible monitoring of agents.
Inbound functionality with IVR and ACD with skills based routing.
Enhanced, tunable answer machine detection ensuring you remain compliant.