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| Daviker Software's 24/7/365 TouchStar System Support |
| As we know your business
operates outside the
standard 9-5 working
day, we provide support
24 hours a day, 365 days
a year from UK based
engineers.
You can contact our support team via telephone,
email or live chat and access the TouchStar
customer portal to check the progress of your
request. |
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Daviker Software provides free
of charge monthly
TouchStar system training
to your call centre
staff and gives you all
the knowledge and
information required to
meet your call centre
requirements. |
| However, our ‘always on’
support for any
technical queries you
may have gives you that
extra peace of mind. In
addition to this, our
monthly newsletter is
packed full of handy
hints and tips to
increase your knowledge
of the workings of the
TouchStar software and
keep you up-to-date with
any information that
will be beneficial to
your company. |
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In addition, you will be allocated a dedicated
account manager who will help you make the most
out of your investment and improve your business
processes in relation to TouchStar. |
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