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		TouchStar Predictive Dialler The TouchStar Predictive Dialler is a complete automated dialling solution for outbound, inbound and blended communications. [More]   TouchStar for Telemarketing TouchStar for Telemarketing has functionality created specifically for the requirements of the telemarketing and telesales industries. [More]   TouchStar for Debt Collections TouchStar for Debt Collections provides a call centre solution that is responsive to these very specific demands of the collections industry. [More]   TouchStar for Debt Management TouchStar for Debt Management is tailored to the specific needs of companies specialising in debt management, IVAs and bankruptcy. [More]   TouchStar for Insurance & Personal Injury TouchStar for Insurance is the complete call centre solution for companies operating in the highly competitive insurance sector. [More]
		A COMPLETE OUTBOUND AND INBOUND CALL CENTRE SYSTEM        Benefits at a Glance Increase agent productivity and contact rates by 300%. Use Answer Machine Detection whilst complying with the Ofcom 3% dropped call regulation. Screen out busy numbers, bad numbers and engaged tones. Manage an unlimited number of simultaneous and blended inbound and outbound campaigns. Search and retrieval of agent calls with digital call recording facility. Ensure your agents are empowered with the correct, appropriate messages with intelligent scripting. Provide a range of standard and bespoke call centre reports that can be automated.   TouchStar Predictive Dialler TouchStar for Telemarketing   TouchStar for Debt Collections TouchStar for Debt Management   TouchStar for Insurance and Personal Injury Increase agent contact rates and productivity in excess of 200%. Particularly ideal for the business-to-business (B2B) market space. No requirement for a telephone system. Intelligent scripting that will also integrate with your back office system or CRM. Real time and historic information on agents, campaigns and data usage. Call recording and agent live monitoring. Compliance to all Ofcom and FSA regulations.   More on TouchStar Power dialler Ensure your incoming calls are handled professionally within the brand guidelines set by you or your client’s. IVR (Interactive Voice Response) based on numerous standard and bespoke parameters. Skills based routing with multiple priorities to ensure each call is handled by the most qualified agent. Integrated intelligent scripting with your CRM or workflow management. Monitor call queuing performance, agent productivity and call statistics in real time. Opt-in to re-route a party connected from an outbound voice message to a prioritised inbound call.   More on TouchStar Inbound Value added services that allow you to get the most out of your TouchStar system. Consultancy and planning service enhancing the human, logistical and technological elements within your call centre. Free twice monthly TouchStar system training courses ensuring you get the best from your investment. Provision of network services (LCR, CPS) that reduce your call centre costs.   More on TouchStar Services   CRM Integration: TouchStar systems are the most integrated call centre technology on the market at a very low cost. [More] VoIP Technology: All TouchStar systems sit on a VoIP platform.  VoIP allows contact centres to increase multi-channel contact, cost efficiencies and home working. [More] Daviker Services for TouchStar: Daviker Software provides you with a range of values added call centre services that will help you get the most out of your TouchStar system... [More] Daviker Engines and Utilities for TouchStar: Building upon Daviker Software's many years experience of supporting the Touchstar Predictive Dialler, we have developed a range of additional engines and utilities that compliment and enhance the core TouchStar call centre system. [More] Daviker Referral Programme: The Daviker Referral Programme provides you with the ability to earn a referral commission. [ More ] Daviker's 24 / 7 / 365 TouchStar Support: As we know your business operates outside the standard 9-5... [ More ] Request Information: Name: * Company:  Phone Number: * Email:* How did you find us : Please select Advertising Google Other search engine Existing customer Trade show Word of mouth Other Number of agents? Please select 5-10 11-20 21-30 31-40 41-50 51-70 70-100 100+ B2B or B2C : Please select B2B B2C Comments : * Mandatory Fields Daviker & TouchStar News: Check out all the latest Daviker Software and TouchStar developments and press releases here. [More] Daviker Customer Testimonials: Don’t just take our word for it! Please take a look at a selection of testimonials from existing customers highlighting the benefits of using a TouchStar system.    [More] White Paper Download: Increase levels of morale and motivation and create a call centre ‘efficiency zone’ by downloading our white paper. [More] Members of the Direct Marketing Association   An ISO 9001 Accredited Company       Solutions Predictive dialer | Power dialer | Inbound | Telemarketing | Debt Collections | Debt Management | Dialers Services Training | Consultancy | Planning | Network services | Cabling, Equipment & Networking Links TouchStar US | TouchStar South Africa | Dialogic | Digisoft | Sigmaworx | Data-Tel | DMA | OFCOM | FSA Call Centre Focus | Call Centre Helper | Contact Center World | Contact Centre Link | TMCNet Credit, Collections & Risk Magazine | Credit Today | Comms Business | Follow us on
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