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| About Daviker Software |
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Daviker Limited is a leading software, telecoms and
IT solutions provider for a range of businesses that
operate call centres. Daviker was formed in 1992 and
has grown and evolved over the years as the dynamics
of the market have changed. Daviker benefits from
three integrated arms of the business that provide
our customers with a complete, bespoke and
integrated call centre solution - Daviker Software,
Daviker Telecom and Daviker IT Solutions. |
| Daviker Software is the exclusive value added reseller of Noble Systems’s
TouchStar Predictive Dialler and Call Centre System. Daviker provides support, sales, training and account management services for the TouchStar product suite. In addition, Daviker Software has developed a range of
additional engines and utilities designed for our customers to make the most out of their investment.
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Our expertise lies in the delivery of Ofcom, FSA and DMA compliant inbound, outbound and blended dialling solutions which improve productivity, accountability and profitability. Daviker has placed the customer experience at the centre of our planning and our primary objective is to help our customer’s businesses grow – as when you grow, we grow! At Daviker Software, we understand the value of strong relationships with our customers and only recruit staff that share this philosophy. All Daviker staff possess hands-on experience working in a call centre environment in capacities such as dialler manager, call centre manager, agent or technical support. We feel this particular factor is of paramount importance as it gives us a real understanding of the issues you face day to day, and have the ability to speak your language.
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Our provision extends well beyond the supply and support of the market leading TouchStar predictive dialler and call centre software. We provide our customers with a whole range of additional features and services to make a complete contact centre solution. This forms a value added wrap to make your call centre operations run at optimum performance. Such services include
Daviker Telecom – a service designed to ensure you get the best call rates available on the market (Least Cost Routing, Carrier Pre Select, etc) and
Daviker IT Solutions – network support, data storage and disaster recovery to take the worry out of your call centre operations. Our support is provided 24 hours a day, 365 days a year by skilled UK based engineers.
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We are a rapidly growing company and we want
each of our customers’ organisations to grow
too...
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...as when you grow, we grow! |
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Copyright 2009 Daviker
Limited. All Rights Reserved.