Daviker Support and Account Management
What does Daviker provide to support your TouchStar investment?
24/7/365 UK Based Support
Daviker provides your business with complete peace of mind, any time of day and any time of night with
24/7/365 support from UK based engineers.
We have implemented an industry standard 'ticketing system' and portal to ensure any queries are dealt with promply by our ITIL trained team.
Our team are always at hand to assist you with any queries you may have regarding any TouchStar system.
Expert Non-Sales Focused Account Management
Daviker provides your call centre with expert account management to help you get the most out of your TouchStar investment - ensuring Ofcom compliance, improvements in productivity, understandong the information TouchStar is providing and identifying ways in which we can help you improve your call centre’s performance and growth.
Our business devlopment managers do not have sales targets - their role is to assist your day-to-day use of the TouchStar system and improve your call centre processes.