Debt Collections
What is the Daviker Debt Collections Solution?
Daviker's Debt Collections solution provides a complete blended inbound and outbound call centre and TouchStar predictive dialler system that is responsive to the very specific demands of the collections industry. In many parts of the world, TouchStar has become a qualifying standard to obtain debt servicing placements.
At a Glance: Key Benefits of Daviker’s Debt Collection Solution
- Predictive dialling to maximise collections on low balance accounts.
- Power dialling for high balance accounts.
- Automated inbound payment facility.
- Credit card processing.
- Message broadcasting with bespoke messages (text-to-speech).
- Agent monitoring, coaching, integrated SMS, digital call recording.
- Intuitive real-time productivity reporting.
- Interfaces with your collections software.
- Reduces training, collectors become productive faster.
- Compliant with all Ofcom regulations.
Does Daviker's Debt Collections solution integrate with other Collections Software Packages?
Daviker's Debt Collections solution interfaces with many different collection software applications and are able to develop an interface if one does not already exist. Daviker also provide a software developer toolkit to allow easy and seamless integration of TouchStar’s robust dialling features into any Windows based Collection software application.
Some examples of collections software packages we have recently integrated with include:
Testimonial
"The implementation of the dialler has made a significant contribution to our productivity and efficiency and as a consequence we have seen an uplift in the number of right party contacts."
Steve Butterworth, Operations Director, Clarity Credit Management Services
Additional Products
- Are you involved in the claims management industry? The Daviker's Claims Management solution is a predictive dialler system that has been tailored to this fast moving industry.
- Are you a telemarketer of either yours or clients’ products and services? Take a look at our Daviker's Telemarketing solution, complete with predictive dialling software that is proven to improve sales.
- Do you provide debt management or IVA services? Daviker's Debt Management solution ensures you maximise your valuable data supply.
- Do you deal with insurance, warranties or claims? Daviker's Insurance solution is a bespoke automated dialler solution that is guaranteed to increase your conversions rates.