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Daviker TouchStar Predictive Dialler
The Daviker TouchStar Predictive Dialler is a complete dialling solution for outbound, inbound and blended communications. TouchStar will provide your contact centre with a world class system that delivers robust features, reliability and scalability. The Daviker TouchStar Predictive Dialler enhances productivity.
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Daviker TouchStar Power Dialler
The Daviker TouchStar Power Dialler will enable staff to make more calls and talk time per hour than dialling manually and achieve a higher number of contacts or sales – it is particularly ideal for the business to business (B2B) market space. Your call centre agents are fed 'live' contacts at a controllable rate ensuring every single piece of your valuable data is maximised.
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Daviker TouchStar Inbound
For your customers, your call centre is their first point of contact with your organisation and in many cases, the success of your brand and overall business is dictated by the effectiveness of your contact centre. Daviker TouchStar Inbound provides you with all the tools to ensure your incoming calls are handled as professionally as possible.
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Daviker Claims Management Solution
The Daviker Claims Management Solution is a complete call centre system and predictive dialler designed for the fast moving world of claims management. Ensure you maximise your leads with Daviker’s tailored solution with continuous call recording for on and off-site transfers and the ability to instantly respond to website leads.
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Daviker Telemarketing Solution
The Daviker Telemarketing Solution is a call centre solution complete with predictive dialler that has functionality created specifically for the requirements of the telemarketing and telesales industries. A telephone marketing call is a complex interaction between the agent and client with no visual signs or gestures to read – only a voice to obtain trust and develop a relationship.
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Daviker Debt Collections Solution
The Daviker Debt Collections solution provides a complete blended inbound and outbound call centre solution that is responsive to these very specific demands of the collections industry. By obtaining a much higher number of right party contacts, collections will significantly increase by operating a Daviker solution.
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Daviker Debt Management Solution
The Daviker Debt Management solution provides all the functionality of a predictive dialler and is tailored to the specific needs of companies specialising in debt management, IVAs and bankruptcy. Our solution will manage individual lead sources, respond to website leads immediately and make your agents experts with advanced scripting with pre-defined validation, calculations and decision-making.
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Daviker Insurance Solution
The Daviker Insurance solution is the complete call centre system for companies operating in the highly competitive insurance and personal injury sectors. If your business is to sell insurance policies and warranties, the Daviker Insurance solution based around a state of the art predictive dialler.
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Products
Predictive Dialler
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Debt Collections
Debt Managemant and IVA
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Claims Management
Call Centre Solutions
Multi-Channel Call Centre
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