Daviker's Telemarketing Dialler Solution
Daviker's Telemarketing Dialler Solution is a complete call centre system with a
TouchStar predictive dialler that has functionality created specifically for the requirements of the telemarketing and telesales industries. Daviker's
telemarketing software and
telesales software will ensure your agents will deliver yours or your client’s message in the way you would want it to be delivered and in the process increase sales or conversions.
Key Benefits of Daviker's Telemarketing Solution
- Screen out no answers, busy tones, answer machines and dead numbers.
- Unlimited number of campaigns and data sets - each using a different dialling type.
- Easy customisation of each campaign.
- Cross sell and upsell with intelligent scripting capability.
- Up-to-the-minute management information for real-time decision making.
- Route calls to particular agents with appropriate knowledge or skills set.
- Easily record, retrieve and playback any call.
- Advanced scripting that ensures your agents are experts in yours or your clients' offerings.
Testimonial
"From the dialler, scripting and call recording through to the reporting, everything was there in the package. Daviker's Telemarketing solution gave us the ability to run inbound campaigns through ACD, IVR and skills based routing."
James Hinchliffe, Managing Director, VOICE.
Read the full VOICE case study here