Daviker’s Claims Management Dialler
Daviker’s Claims Management Dialler is a complete call centre system including a
TouchStar predictive dialler that has specific benefits and features that are tailored to the claims management industry. The
Daviker Claims Management Dialler increases the productivity of your agents by up to 300% and ensures that every single bit of your data is maximised.
Key Benefits of the Daviker Claims Management Dialler
- Manage individual lead sources.
- Respond to website leads immediately with complete integration.
- Make you agents experts with advanced scripting with pre-defined validation, calculations and decision-making.
- Continuous call recording for on and off-site transfers (e.g. solicitors, third parties, etc.).
- Complete customer detail security.
- Integration with your existing CRMs and back office systems.
- Inbound functionality to enable you to instantly respond to website enquiries.
Testimonial
"The productivity increases have been phenomenal and the figures speak for themselves. We have gone up from handling 40 claims per month to 155, which has really allowed us to grow the business. We have recently doubled the number of agents on TouchStar and obtaining extra licenses could not have been easier."
Joe Walker, Operations Manager, UK Claims Organisation.
Read the full UK Claims Organisation case study here