12 / 03 / 2009

TouchStar Call Centre Software has recently opened two new support and development centres - in Durban, South Africa and Chennai, India. The South Africa office will deliver support to the South Africa clients as well as acting as a fall back in case the UK support centre is closed due to emergencies. The Chennai office will provide extra development capability to UK and South Africa based customers.

These new facilities will provide improved customer service in terms of support. The additional development will also be of customer benefit as tasks that may be requested at the end of a working day in the UK, and be ready for the start of the next working day due to Chennai’s 5.5 hour time difference.